The property manager-tenant relationship is very important for running a successful business. Whether you rent homes, apartments, vacation rentals, commercial lots, or any other type of property, it is important to stay organized so that your tenants are properly managed and your potential for increasing occupancy is increased.
Maintaining a good relationship with your tenants will increase your chances for dedicated tenants who rent your property for a longer period of time. Unhappy clients are much more likely to pick up and leave once their lease is up. By developing a positive relationship with your tenants, you will increase your rent collection and will reduce the amount of money you’ll need to spend on marketing costs to attract more tenants.
What does it take to maintain happy tenants? You don’t have to become best friends with your clients in order to keep them happy. A professional, positive relationship simply involves proficient property management skills. For example, if you can demonstrate a great deal of organization when it comes to managing your properties, this will go a long way in improving your relationship with your existing tenants and for attracting prospective tenants.
Make use of modern document management software to simplify the task of efficiently managing documents such as tenant leases, letters, inspection reports, notices, bills, and other important information. Staying organized will not only benefit how your tenants (and prospective tenants) view your business, but will also help you to maintain your day-to-day tasks for a successful property business.
When creating your lease agreement for your tenants, make sure that it is very clear, yet concise. You can avoid confusing disputes in the future disputes by preparing ahead of time with a lease agreement that clearly specifies such things as when rents are due and what will happen if the rent is not paid according to the lease agreement.
One of the most common complaints that tenants have when it comes to poor property management is that repair and maintenance work is not accomplished on time or in a way that meets the needs of the tenants. As a property manager, you must maintain a certain budget in order to ensure that your business remains afloat and makes a profit. At the same time, it’s also important to keep your tenants happy by providing a living or working environment that is safe and comfortable. Taking care of emergency maintenance requirements first, and then other maintenance requirements in a timely manner will boost your relationship with your tenants.
Terry Johnson is a writer Rockend, creators of for document management software for real estate professionals.